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Customer Care Specialist - Americas
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Customer Care Specialist - Americas

Personal information

First name *

Last name *

Phone *

Email *

Personal URL

Application information

Cover letter

Curriculum vitae *

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Questions

Monthly Salary Expectations (MXN) *

Notice Period *

Please indicate your level of English

How many years of customer service experience do you have? *

0-2 years

3-5 years

6+

In a customer service chat queue, messages are being handled in the following pattern: First hour: 3 messages Second hour: 7 messages Third hour: 15 messages Fourth hour: 31 messages What is the number of messages that should be handled in the fifth hour following this pattern? *

47

63

59

61

A support agent tracks their response times (in minutes) throughout the week: Monday: 8, Tuesday: 11, Wednesday: 15, Thursday: 20. Following this pattern, what should be their Friday response time? *

24

25

26

27

Location *

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Permanent
Full time
MXN20,000 monthly
Hybrid (44648, Guadalajara/ Mexico, Jalisco, Mexico)
Customer Care

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