Customer Care Specialist - Americas
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Questions
Monthly Salary Expectations (MXN) *
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Please indicate your level of English
How many years of customer service experience do you have? *
0-2 years
3-5 years
6+
In a customer service chat queue, messages are being handled in the following pattern: First hour: 3 messages Second hour: 7 messages Third hour: 15 messages Fourth hour: 31 messages What is the number of messages that should be handled in the fifth hour following this pattern? *
47
63
59
61
A support agent tracks their response times (in minutes) throughout the week: Monday: 8, Tuesday: 11, Wednesday: 15, Thursday: 20. Following this pattern, what should be their Friday response time? *
24
25
26
27
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Permanent
Full time
MXN20,000 monthly
Hybrid (44648, Guadalajara/ Mexico, Jalisco, Mexico)
Customer Care