At Playtomic, we’re redefining racket sports! As a Senior Content Designer, you will shape the content strategy and execution across our products, crafting experiences that engage and delight our users. You will work closely with cross-functional teams to align content with business objectives and enhance the overall user experience. Your leadership skills will be instrumental in mentoring junior designers and collaborating with stakeholders to achieve strategic goals. 🎾
We’re seeking a content design expert who is passionate about crafting compelling and meaningful user-centered experiences. You’ll need the ability to truly understand and empathize with our vibrant community of players and clubs. In this role, you will:
• Write clear, concise, and effective copy that reflects our tone, style, and brand personality, driving desired user actions across our web, mobile, and other platforms.
• Collaborate closely with researchers, product managers, product marketers, and developers to deeply understand user needs, test assumptions, and deliver impactful content.
• Create and maintain content design guidelines, frameworks, and models to ensure quality, consistency, and a clear Playtomic voice across the product.
• Offer strategic guidance and mentorship, sharing best practices within the content design and UX teams.
• Lead cross-functional collaboration to define and foster adoption of user-centric content design practices, frameworks, and processes.
• Share content design insights and progress in team and company forums, championing content design thinking.
You will report directly to our UX Director and work closely with Product Managers, Product Designers, User Researchers, Product Analysts, and Engineers across various squads.
• Bachelor’s Degree in Communications, English, Journalism, UX Design, or a related field focusing on user-centered design principles.
• 6+ years of experience in UX Writing and Content Strategy within a software product team, preferably in a marketplace or sports environment
• Strong experience in UX Writing and Content Strategy, particularly within marketplaces, sports technology, or community-driven environments.
• Ability to frame complex problems and develop innovative solutions collaboratively with cross-functional teams
• Strong understanding of user-centered design principles and methodologies (e.g., empathy maps, personas, user journeys).
• Solid grasp of research methodologies (tree testing, card sorting) and user testing techniques to identify usability issues.
• Proven understanding of business models to align content design with strategic business objectives.
• Proficiency in data analysis and familiarity with analytics tools.
• Excellent communication and collaboration skills, with the ability to work cross-functionally.
• Demonstrated ability to mentor and develop team members.
• Located in Spain.
• Ability to build and maintain content design systems at scale.
• Experience working with remote and multicultural teams.
• Passion for racket sports or sports in general, aligning with Playtomic’s mission.
Last, and for you to start warming up, we want to show you what our process looks like:
1- People team interview to know about our culture and team.
2- HM Interview with the Head of UX to learn more about the project.
3- Present a practical case to other designers.
4- Meet the team interview with different stakeholders.
We're world’s largest racket sports App for players and clubs. Our goal is to socialize sports practice: through the app, players can book courts, find other players with similar skill levels, and join a social community dedicated to playing.
Since 2017, Playtomic has earned the trust of national and international investors, consolidating it as one of the main world players in sports digitalization. You will find +200 co-workers around the world with headquarters in Madrid, Spain and legal entities and colleagues across Italy, Portugal, Sweden, Finland, Belgium, UK, USA and Mexico.
👉🏼 Take a look at our candidate playbook!